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About Mary Jane Copps

Mary Jane Copps is the CEO of The Phone Lady, a North American company thatfocuses on excellent telephone communication skills. Throughworkshops, coaching, keynotes and customized training, ThePhone Lady has significantly improved the revenue performance of large corporations, small businesses, international charities, local not-for-profits, universities and colleges. After gaining ecognition throughout … Continue reading

About Doug

Doug Dvorak is the CEO of The Sales Coaching Institute, a worldwide organization that assists clients with sales productivity training and customized motivational workshops, and other aspects of sales and marketing management. Mr. Dvorak’s clients are characterized as Fortune 1000 companies, small to medium businesses, civic organizations and service businesses. … Continue reading